How It Works · Her Healthcare UK
Healthcare that actually works for you.
Here's exactly what to expect from your first appointment.
No confusing systems, no referral loops, no starting from scratch every time. Her Healthcare is designed to be straightforward — a single GP who knows you, a joined-up team around you, and a plan that builds over time.
Book online or by phone
Same GP continuity
Coordinated care
Transparent fees
Booking to appointment
Same day
No weeks-long wait. Same-day and next-day slots available, online or in person.
Consultation length
Flexible
Appointments adapt to your needs — never rushed, never cut short.
Prescription turnaround
Same day
Private prescriptions issued during your appointment and sent to your pharmacy.
Specialist coordination
GP-led
Your GP coordinates referrals, test results, and follow-ups — not you.
Your care pathway
The philosophy behind every consultation
Most GP experiences end at the consultation. Ours begins there. Here is exactly what happens at every step when you choose Her Healthcare.
Whether you need a single appointment or are looking for ongoing support, the pathway is seamless, coordinated, and centred entirely on your health — not a system.
Before your appointment
Book in under a minute
No referral needed. No phone queues. Choose online or in-person, pick a time that suits you — same-day slots are often available. It really is that straightforward.
Select online or in-person consultation on our website
Choose your preferred date, time and location
Receive instant booking confirmation by email
No GP referral or prior registration required
Before your appointment
A short health form — so nothing is wasted
Before your appointment you’ll receive a brief health assessment form. This lets your GP review your background and the reason for your visit in advance — so your consultation time is spent on you, not on admin.
Short pre-consultation form sent to you after booking
Takes approximately 5 minutes to complete
Your GP reviews it before you meet — the consultation starts informed
Completely confidential and securely handled
During your appointment
A consultation that actually listens
Your GP approaches your health through the lens of women’s physiology, hormonal health, life stage, and lifestyle. This isn’t a generic appointment — it’s a conversation built around the full picture of your health.
Flexible appointment length — never rushed, adapts to your needs
GP considers hormonal health, life stage and lifestyle — not just the presenting symptom
Private prescription issued same day if clinically appropriate
Medical letters, sick notes and referral letters issued as needed
Available online (secure video) or in-person at our clinic
After your appointment
A care plan — not just a conversation
After your consultation, you leave with a clear plan. If investigations or referrals are needed, your GP coordinates them. You do not need to chase results or navigate the system alone — we handle that.
Agreed care plan shared with you after the consultation
Referrals and investigation requests handled by your GP
Test results sent to our clinic — your GP reviews and contacts you directly
No need for a separate appointment just to hear your results
Prescriptions sent directly to your chosen pharmacy
Ongoing
Care that continues with you
Whether you return for follow-up or join a membership plan, your GP builds a cumulative understanding of your health over time — so every future appointment starts from where you left off, not from scratch.
Option to book one-off or repeat appointments at any time
Membership plans offer priority access and continuity with your GP from £49/month
Proactive health reviews and preventive planning for members
Direct GP access and reduced fragmentation across all your care
Ready to begin?
Book your appointment today
Same-day slots available
Online from £49 · In-person from £89
No referral needed
Women-only clinical team
Mon–Fri, 7am–6pm
No registration. No referral. Just care.
Or explore membership
Ongoing care, from £49/month
Priority access, continuity with your GP, and proactive health planning — all in one plan.
What makes us different
Not another GP.
A different model entirely.
The NHS is overstretched and most private GPs replicate the same fragmented, time-pressured model. Her Healthcare was built to be neither of those things.
You are heard — fully
Longer, flexible consultations mean your GP has the time to understand the broader context of your health — not just tick a box and move on.
Standard 10-minute appointment, often cut short
Symptoms addressed in isolation
Flexible, unhurried consultation time
Full picture considered — not just the presenting issue
Preventive Care Plans
You should never have to chase a referral, re-explain your history, or be left wondering what happens next. Your GP manages the thread from start to finish.
You navigate multiple separate providers
Results arrive with no guidance on next steps
GP-led coordination across tests, referrals, specialists
Results reviewed and discussed by your GP directly
Built exclusively for women
Every element of our practice — our clinical team, our approach, our language — is designed around women’s health, physiology, and the transitions of a woman’s life.
Generic GP care not adapted for women's physiology
Hormonal and life-stage factors often overlooked
Consultations rooted in women's health expertise
Care that adapts across every stage of your life
Prevention, not just cure
We look ahead as well as at the immediate issue — identifying risk factors, recommending screenings, and building a care plan that keeps you well long-term.
Reactive care only — see a GP when something is wrong
No proactive health planning
Preventive screenings and health plan discussions
Lifestyle, nutrition and wellbeing woven into care
Continuity — the same GP every time
Wherever possible, you see the same GP across appointments. She knows your history. She remembers your context. That continuity makes every appointment better than the last.
Different doctor at every visit — repeat your story each time
No accumulated health picture
Continuity with your GP across consultations
Cumulative understanding of your health over time
Same-day access, always
When you need a GP, you need one now — not in three weeks. Our same-day and next-day slots mean you never have to put your health on hold.
2–6 week NHS waits for a GP appointment
Emergency appointments rushed and impersonal
Same-day online and in-person availability
Appointments that don't compromise on quality for speed
GP-led proactive pathways
The philosophy behind every consultation
Every GP appointment at Her Healthcare is guided by four core principles. These aren’t values on a wall — they shape how your GP thinks and acts during every consultation.
Life-stage focused care
Your GP considers where you are in your life — whether that’s adolescence, reproductive years, perimenopause, or healthy ageing — and tailors the consultation to your current stage. Health questions that matter to a 26-year-old are different from those that matter at 48. We treat them differently.
Your hormonal picture, reproductive health, and life transitions inform every clinical conversation.
Continuity of care
Wherever possible, you see the same GP across appointments. This isn’t just a preference — it’s a clinical priority. A GP who knows your history, your patterns, and your context makes genuinely better decisions on your behalf. That depth of relationship takes time to build. We build it.
Follow-up appointments begin from where you left off — not from a blank slate.
Preventive and proactive care
We don’t wait for you to become unwell before we act. Your GP looks ahead — discussing lifestyle factors, recommending relevant screenings, identifying early markers, and building a preventive plan around your health history and risk profile. The goal is to keep you well, for longer.
Proactive screening recommendations and care planning are built into every membership consultation.
Integrated and coordinated care
Your GP doesn’t work in a silo. When tests, investigations, or specialists are needed, she coordinates the next steps — reviewing results when they arrive, communicating directly with you, and managing the thread of your care so you never feel lost between providers. The fragmented healthcare experience ends here.
Results arrive at our clinic. Your GP reviews them and contacts you — you don’t chase us.
Frequently asked questions
Everything you need to know before you book
How quickly can I get an appointment?
Same-day and next-day appointments are regularly available, both online and in-person. You can book directly through the Her Healthcare website without a referral. After selecting your appointment type and time, confirmation is immediate. If you can’t find a suitable slot online, contact us directly and we’ll do our best to accommodate you.
Do I need a GP referral to book?
No. Her Healthcare is a self-referral service. You book directly through our website — no existing GP, referral letter, or prior registration is required. Simply choose your appointment type, pick a time that works for you, and book.
How long will my consultation last?
Appointments are scheduled within a 30-minute window, but they are not strictly time-limited. If your consultation needs more time, your GP will adapt accordingly. If it takes less, that’s fine too. The emphasis is always on thoroughness, not speed — you will never feel rushed out of an appointment.
Can I get a prescription during my appointment?
Yes. If a private prescription is clinically appropriate, your GP will issue it during the consultation — the same day. We can send it directly to your chosen pharmacy electronically, or provide it to you digitally. You do not need to wait for a follow-up appointment to receive a prescription.
What happens if I need a test or specialist referral?
Your GP will arrange any necessary investigations or referral letters during or after the consultation. Where possible, results are sent directly to our clinic so your GP can review them and contact you to discuss findings and next steps — removing the need for a separate appointment just to hear your results back.
What is the difference between a one-off appointment and a membership?
A one-off appointment is ideal if you have a specific health concern to address and don’t need ongoing care. Membership plans (from £49/month) are designed for women who want continuity — priority access to the same GP, proactive health planning, follow-up care, and a more connected long-term healthcare experience. Both are entirely valid choices and you are welcome to start with one-off appointments and transition to membership whenever it feels right.
Is my information kept confidential?
Yes, absolutely. Her Healthcare operates under a full clinical governance framework and all patient information is handled in strict accordance with UK data protection regulations and GMC confidentiality standards. Nothing is shared without your explicit consent. Our care environment is private, and all consultations — online and in-person — are fully confidential.
What is your cancellation policy?
If a consultation cannot go ahead due to circumstances on our side, you will receive a full refund. If you need to cancel or reschedule, we ask that you do so at least 24 hours before your appointment to receive a refund — this allows us to manage our GPs’ schedules and offer the slot to other patients. Appointments cancelled within 24 hours of the consultation time may not be eligible for a refund, but if there are exceptional circumstances, please contact us and we will always review on a case-by-case basis.
Start your care journey
The GP experience you've always deserved.
Same-day appointments. Private prescriptions. A GP who listens, coordinates, and stays with you — at every stage of your life. No referral needed. No waiting.